Privacy Policy
Last updated: June 2026
1. Who We Are
ORVA is a brand of Captivate Hospitality Connections F.Z.E., registered under the Free Zones Authority of Ajman, UAE (Licence No. 37492). Our registered address is Ajman, United Arab Emirates. We are the data controller for any personal data collected through this website.
2. Information We Collect
We collect personal information that you voluntarily provide when using our Contact form, including your name, email address, company name, and the content of your message. We also collect standard server log data (IP address, browser type, pages visited) when you browse the Site.
3. How We Use Your Information
We use the information you provide to:
- Respond to your enquiries and specification requests
- Provide product samples and technical information
- Improve the content and functionality of the Site
- Comply with legal obligations
We do not sell, trade, or rent your personal information to third parties. We do not use your data for automated decision-making or profiling.
4. Cookies
This Site uses essential cookies to ensure basic functionality and to remember your cookie consent preference. We do not use advertising or tracking cookies. You may disable cookies in your browser settings, though this may affect site functionality.
5. Data Retention
We retain your contact form data for as long as is necessary to fulfil the purpose for which it was collected, or as required by law. You may request deletion of your data at any time by contacting us.
6. Data Security
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or alteration. However, no method of electronic transmission or storage is completely secure.
7. Your Rights
You have the right to access, correct, or delete your personal data held by us. You may also object to or restrict the processing of your data. To exercise these rights, please contact us at [email protected].
8. Third-Party Services
The ORVA online store at orvashop.store is operated as a separate service with its own privacy practices. We recommend reviewing the privacy policy of any third-party service you access through links on this Site.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
10. Contact
For privacy-related enquiries, please contact us at [email protected].